Drdsh Features
It's all about making your business goals a reality.
Conversation tools
- The sequence of messages
- Automatic responses.
- Show customer details.
- Chat tagging
- Support messages.
- File sharing
- Archive conversations.
- Conversion
Employees
- Welcome automatically.
- Welcome manually
- Send a link to invite to chat.
- Start conversation button
- Transferring the conversation to another employee..
- Group conversations
- Tracking clients
- Provide statistics and reports.
Personalization
- Add your company's character and choose the
- Customize your employees' profiles (photo, name, job title).
- Enhance chat and allow customers to complete procedures without talking to the team.
Reports and statistics
- View a summary of performance
- Chat reports.
- Extract reports data
- Monitor the performance of customer support agents.
- Customer performance reports
- Sales reports
- Filter reports
Product
Customer
Company
Legal
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